Bets 7 Terms and Conditions — Know before you use

These Terms & Conditions apply to all services on the Bets 7 platform, including the website, mobile app, and any associated services. Accessing or using Bets 7 constitutes your acceptance of these terms.

These Terms & Conditions have been prepared with Bangladeshi users in mind. Bets 7 reserves the right to modify them at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Bets 7's Terms & Conditions are drawn up in accordance with international gaming laws and the guidelines of the relevant licensing authority. If any condition is unclear, please contact our support team.

To open an account with Bets 7, the following conditions must be met:

• You must be at least 18 years required.
• All information provided must be truthful, accurate, and complete.
• Per person, only One Account manage.
• Multiple accounts on the same device, IP address, or payment method are strictly prohibited.
• Residents of restricted countries or regions are not permitted to use Bets 7.

After registration, you may be asked to complete an identity verification (KYC) process. You may need to submit a copy of your national ID, passport, or driving licence. Withdrawals may be restricted until KYC is completed.

The following rules apply to all payments on Bets 7:

Withdrawals must be made using the same payment method used for the original deposit. Withdrawals to third-party accounts are not permitted.

Meeting the specified wagering requirements is mandatory before withdrawing a bonus balance. Attempting to withdraw before fulfilling the wagering conditions will result in the bonus being voided.

All bonus offers on Bets 7 are subject to the general terms below. Separate terms may apply to specific promotions.

• Each bonus is valid for Once Can be claimed, unless otherwise stated.
• The wagering requirement for the welcome bonus is generally x20–x30 applies.
• Bonus balance cannot be withdrawn directly — only winnings after wagering is completed are eligible for withdrawal.
• Free spin bonuses may be restricted to specific games.
• Bonus validity is generally 7–30 days until.
• VIP bonus terms vary by membership tier.

If bonus abuse is detected — including claiming bonuses from multiple accounts or attempting to circumvent bonus conditions — Bets 7 reserves the right to void the bonus and any associated winnings.

All games on Bets 7 are internationally certified Random Number Generator (RNG) operated by the system. This means the outcome of every spin, bet, or game is entirely random and unbiased.

• The RTP (Return to Player) for each slot game is listed on its individual game info page.
• Live Casino games are governed by the rules of third-party providers.
• Odds in Sports Betting can change at any time.
• If a game is cancelled due to a technical error, your bet will be refunded.
• If your connection is lost mid-game, the result is saved on our servers.

Any disputes regarding a game outcome must be raised with support within 48 hours. Bets 7's decision will be considered final.

The following activities are strictly prohibited on Bets 7 and will result in permanent account suspension:

• Creating Multiple Accounts — Under the same person's name or an alias.
• Bonus Abuse — Using strategies to circumvent bonus terms and conditions.
• Money Laundering — Using the platform for money laundering or illegal financial transactions.
• Bots or Automation — Playing games using automated software.
• Hacking or Cyber Attacks — Attempting to breach the platform's security.
• Third-Party Card — Using a payment method not registered in your own name.

Bets 7 believes gaming should be a healthy form of entertainment. That's why we encourage every player to play responsibly.

Responsible gaming tools available on Bets 7:

• Deposit Limit — Setting maximum deposit limits on a daily, weekly, or monthly basis.
• Loss Limit — Setting a maximum loss limit within a defined period.
• Session Time Limit — Set a daily limit on how many hours you play.
• Temporary Break — Temporary account suspension ranging from 24 hours up to 6 months.
• Permanent Ban — The option to permanently exclude yourself from the platform.

If you or someone you know may be struggling with a gaming addiction, please contact our support team right away. For more information, visit our Responsible Gaming View page.

Bets 7 reserves the right to suspend or close an account without prior notice in the following circumstances:

• In cases of Terms & Conditions violations.
• In cases of false or incomplete information provided.
• In cases of suspicious financial transactions.
• Failure to pass KYC verification.
• Accounts inactive for an extended period (12 months+).

Users may request account closure at any time. Any existing balance will be returned after review, though bonus balance will be considered void.

For inactive accounts, a monthly maintenance fee may be deducted after 12 months — until the balance reaches zero or the account is reactivated.

Bets 7 takes the protection of your personal information extremely seriously. Any details you provide during registration are used solely to deliver platform services.

• Your information is never sold to third parties.
• Information may be shared with authorities where required by law.
• All data is protected with SSL encryption.
• You have the right to request access to or deletion of your personal data.

For more details, visit our Privacy Policy Read page.

Bets 7 is not liable for the following:

• If a game is interrupted due to loss of internet connection.
• In cases of loss caused by issues with the user's own device or software.
• In the event of a technical error on the part of a third-party game provider.
• In the event of service disruption due to force majeure or unforeseen circumstances.

Bets 7 aims to keep the platform running 24/7, though brief downtime may occasionally be required for maintenance. We will always try to give advance notice before any such interruption.

Bets 7 reserves the right to amend these Terms & Conditions, in whole or in part, at any time. A notice will be posted on the platform before any changes take effect.

• Minor updates will be reflected by updating this page only.
• For major changes, you will be notified via email or in-app notification.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you do not agree to the updated terms, you may request account closure and receive your existing balance back.

If you have any questions, feedback, or complaints regarding these Terms & Conditions, please contact our support team. Assistance is available in Bengali.

• Email: [email protected]
• Live Chat: Available directly on the platform
• Response time: Usually within 24 hours

Once a complaint is submitted, we will investigate and respond within 7 business days. For complex matters, additional time may be needed — you will be notified separately in such cases.